Don't see your question listed? Contact us to ask more questions!

Do you sell to the public?

Yes we do!

​Can I buy a single gallon of syrup?

Of course you can!

Do you have a showroom?

No, not at the moment. Please check out our products online for easy ordering without the lines or wait.

Can I walk in and buy?

​We are only accepting online orders at this time. Please, no walk-in orders.

Do you deliver to businesses?

Yes, we do offer complimentary delivery for most commercial orders above $200. Please contact us to place all delivery orders and to find out your location's specific delivery day.

Why are some products not available for online ordering?

We are working hard to have all of our products available for online ordering. However, due to limited quantities on certain products, we are unable to feature some of our products online. Please contact us if you have any questions regarding products not featured online.

Do you sell any of your products in grocery stores?

Tamura's Fine Wine locations on Oahu and Maui carry a selection of our syrups. 

What forms of payment do you accept?

Visa, Mastercard, American Express, Discover, JCB, UnionPay, check, and cash.

What shipping method do you use?

For gallon syrup or extract orders, we use either UPS or FedEx 2-day shipping. If ordering 2oz samples or a few quarts, we may use USPS. Hawaiian neighbor islands receive UPS 1-2 day service.

​Do you offer cheaper shipping rates?

We are proud to make and ship our products from Hawaii and work hard to offer the lowest shipping rates to all​ of our customers. Our Harders Direct shipping rate represents the lowest shipping price available.  

Are you able to ship your portion cup juices?

Sorry, but we are not able to at the moment.

Are you able to ship Harders syrup to the US Mainland?

Yes, we ship our Harders syrup to all 50 states in America via USPS and FedEx. Start your order here. 

How do I make my own syrup using Harders extracts?

Click to download instructions on how to use our extracts.

How heavy is one gallon of syrup?

One gallon of syrup weighs around 11lbs.

​Do you sell samples of your Harders premium syrup, extracts, and colors?

Yes, please visit our products page. You will be able to select your desired product as well as choose a 2oz sample bottle size.

Do any of your juice or syrup products contain high fructose corn syrup?

No way! We only use 100% natural cane sugar.

How many gallons of juice can one gallon of Harders syrup make?

One gallon of Harders syrup can make six gallons of juice.

What is the difference between deluxe, supreme, and island syrups?

Deluxe syrups are our exotic flavors, supreme are our standard flavors, and island syrups are primarily used for punch and mixed drinks.

Why are some of your ready-to-use syrups not available in extract form?

We pride ourselves in making premium handmade syrups using quality ingredients and real fruit, which unfortunately cannot be replicated in a concentrated liquid extract.

Do you ship internationally?

We do not currently ship internationally. If you have means to arrange pick-up from our warehouse and logistics to your location, please let us know and we can discuss your order in more depth.

What is the shelf life of Harders premium syrup and extracts?

Harders syrup can last up to a year if stored out of direct sunlight, even after opening bottle.
​Harders extracts can last 4 years or longer if left in a cool dry place.

Do Harders premium syrups need to be refrigerated?

No they do not, as long as they are stored out of direct sunlight. 

What is the shelf life of your portion cup juices?

Our portion cup juices last for a year frozen, or 21 days after they are defrosted.

How do I store your portion cup juices?

Our portion cup juices must be stored refrigerated or frozen.

Are your portion cup juices sold frozen?

Yes, they are. If you would like to purchase thawed juice, please place orders 24 hours in advance and specify that you want thawed juice. 

How many gallons fit into one case?

Our boxes hold 4 gallons when shipped.