DO YOU SELL TO THE PUBLIC?
YES WE DO!
CAN I JUST BUY ONE GALLON OF SYRUP?
YES, YOU CAN!
DO YOU HAVE A SHOWROOM?
NO, NOT AT THE MOMENT. PLEASE CHECK OUT OUR PRODUCTS ON OUR WEBSITE FOR EASY ORDERING WITHOUT THE LINES OR WAIT.
DO YOU DELIVER TO BUSINESSES?
YES, WE DO OFFER COMPLIMENTARY DELIVERY FOR MOST COMMERCIAL ORDERS ABOVE $200. PLEASE CONTACT US TO PLACE ALL DELIVERY ORDERS AND TO FIND OUT YOUR LOCATION'S SPECIFIC DELIVERY DAY. (contact us)
WHY ARE SOME PRODUCTS NOT ABLE TO BE ORDERED ONLINE?
WE ARE WORKING HARD TO TO HAVE ALL OF OUR PRODUCTS AVAILABLE FOR ONLINE ORDERING. HOWEVER, DUE TO LIMITED QUANTITIES ON CERTAIN PRODUCTS, WE ARE UNABLE TO FEATURE SOME OF OUR PRODUCTS ONLINE. PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS REGARDING PRODUCTS NOT FEATURED ONLINE.
DO YOU SELL ANY OF YOUR PRODUCTS IN GROCERY STORES?
NO, NOT AT THE MOMENT.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
VISA / MASTERCARD / AMERICAN EXPRESS / DISCOVER / JCB / UNION PAY / CASH / CHECK.
WHAT SHIPPING METHOD DO YOU USE?
- FOR GALLON SYRUP / EXTRACT ORDERS WE USE EITHER UPS 2DAY OR FEDEX 2DAY. IF ORDERING 2OZ SAMPLES OR A FEW QUARTS, WE MAY USE USPS.
DO YOU OFFER CHEAPER SHIPPING RATES?
WE DO OFFER CHEAPER SHIPPING RATES VIA OCEAN FREIGHT IF YOU ORDER CASES OF 12 CASES, 24 CASES, 32 CASES, OR 48 CASES. PLEASE VISIT OUR FREIGHT SHIPPING PAGE TO LEARN MORE ABOUT OUR DISCOUNT SHIPPING www.islandmaidhawaii.com/discount-shipping.html
ARE YOU ABLE TO SHIP YOUR PORTION CUP JUICES?
SORRY, BUT WE ARE NOT ABLE TO AT THE MOMENT.
ARE YOU ABLE TO SHIP HARDERS SYRUP?
YES, WE DO SHIP OUR HARDERS SYRUP TO ALL 50 STATES IN AMERICA VIA USPS AND FEDEX (click to learn more)
HOW DO I MAKE MY OWN SYRUP USING HARDERS EXTRACTS?
INSTRUCTIONS AVAILABLE FOR DOWNLOAD HERE (click here)
HOW HEAVY IS ONE GALLON OF SYRUP?
ONE GALLON OF SYRUP WEIGHS AROUND 11LBS.
DO YOU SELL SAMPLES OF YOUR HARDERS PREMIUM SYRUP, EXTRACTS, AND COLORS?
YES, PLEASE VISIT OUR PRODUCTS PAGE. THERE YOU WILL BE ABLE TO SELECT YOUR DESIRED PRODUCT AS WELL AS CHOOSE A 2oz SAMPLE BOTTLE SIZE.
DOES ANY OF YOUR JUICE OR SYRUP PRODUCTS CONTAIN HIGH FRUCTOSE CORN SYRUP?
NO WAY!! WE ONLY USE 100% NATURAL CANE SUGAR.
HOW MANY GALLONS OF JUICE / PUNCH CAN ONE GALLON OF HARDERS SYRUP MAKE?
ONE GALLON OF HARDERS SYRUP CAN MAKE SIX GALLONS OF JUICE
WHAT IS THE SHELF LIFE OF YOUR HARDERS PREMIUM SYRUP AND EXTRACTS?
OUR HARDERS SYRUP CAN LAST UP TO A YEAR IF STORED OUT OF DIRECT SUNLIGHT, EVEN AFTER OPENING BOTTLE. OUR HARDERS EXTRACTS CAN LAST 4 YEARS OR LONGER IF LEFT IN A COOL DRY PLACE.
DOES HARDERS PREMIUM SYRUPS NEED TO BE REFRIGERATED?
NO THEY DO NOT, AS LONG AS THEY ARE STORED OUT OF DIRECT SUNLIGHT.
ARE YOUR PORTION CUP JUICES SOLD FROZEN?
YES, THEY ARE. IF YOU WOULD LIKE TO PURCHASE THAWED JUICE, PLEASE PLACE ORDERS 24 HOURS IN ADVANCE.
WHAT IS THE SHELF LIFE OF YOUR PORTION CUP JUICES?
OUR PORTION CUP JUICES LAST FOR A YEAR FROZEN OR 21 DAYS AFTER THEY ARE DEFROSTED.
HOW DO I STORE YOUR PORTION CUP JUICES?
OUR PORTION CUP JUICES MUST BE STORED REFRIGERATED OR FROZEN.
WHY ARE SOME OF YOUR READY-TO-USE SYRUPS NOT AVAILABLE IN EXTRACT FORM?
A LOT OF OUR READY-TO-USE SYRUPS ARE MADE USING REAL FRUIT PUREES. THEREFORE WE ARE UNABLE TO BREAK THOSE DOWN INTO A CONCENTRATED EXTRACT LIKE WE DO WITH OUR OTHER EXTRACT FLAVORS.
wHAT IS THE DIFFERENCE BETWEEN DELUXE, SUPREME, AND ISLAND SYRUPS?
DELUXE SYRUPS ARE OUR MORE EXOTIC FLAVORS, SUPREME ARE OUR MORE STANDARD FLAVORS, ISLAND SYRUPS ARE USED MORE PUNCH AND MIXED DRINKS.